Post Views: 1,395 A broadband technician working with fiber optics must understand both the theory and the hands-on operational realities of fiber networks. The following areas represent the core knowledge required to install, maintain, and troubleshoot fiber effectively in access and distribution networks. 1. Fiber Fundamentals Technicians must understand how fiber carries data as light, […]
Fiber Optics Primer for Technicians Read More »
Post Views: 12,540 CellStream, Inc. – Telecom Consulting and Training! 1-Day, Instructor Led, Web Based Delivery or Self Paced, OnlineMinimum: 10 StudentsWeb Based Delivery: Max class size is 30On Site Delivery: Max class size is 20 Click here to go to the Online Class. Course Description: Network Troubleshooting Fundamentals for Technicians is a hands-on technical course
CSI-SP-008 – Network Troubleshooting Fundamentals for Technicians – 1D Read More »
Post Views: 5,221 I recently received an email requesting my thoughts on the top ten books for broadband technicians to have in their possession or library. Great question. After some thought, here are my top ten (in no particular order) recommended books and handbooks for broadband / fiber / telecom technicians. These cover theory, practice,
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Post Views: 8,853 CellStream, Inc. – Telecom Consulting and Training! 1-Day, Instructor Led, Web Based Delivery or Self Paced, OnlineMinimum: 10 StudentsWeb Based Delivery: Max class size is 30On Site Delivery: Max class size is 20 Click here to go to the Online Class. What Students are Saying about this class: “Great class. Very information
CSI-SP-007 – Networking 101 for Technicians Read More »
Post Views: 22,420 We are proud to announce the availability of our Customer Service Certification Program beginning July, 2020! The following is a detailed explanation regarding our CSR Certification Program, targeted to certify Customer Service Representatives that will provide the ‘next level’ of customer and technician interface. We will describe how it works at the
CSI-SP-CSR-CERT Customer Service Rep Certification Program Read More »
Post Views: 1,877 CellStream, Inc. – Telecom Consulting and Training! 1-Day Instructor Led Hands On Lab ClassAvailable in either Web Based delivery or On-Site DeliveryMinimum 10 students – Maximum 20 students What People are Saying About this Course: “I was very impressed with Andy Walding’s presentation of ‘Enhancing the Customer Broadband Experience’. Andy’s knowledge and
CSI-SP-006 – Enhancing the Customer Broadband Experience Read More »
Post Views: 22,587 The following is a detailed explanation regarding our NetSci Certification Program Version 2, targeted to Field Operations and Central Office Operations technical staff, and how it works at the Online School of Network Sciences. You can read more at the Online School right here. If you are interested in the CSR (Customer
CSI-SP-TECH-CERT Technician Certification Program Read More »
Post Views: 23,284 CellStream, Inc. – Telecom Consulting and Training! 1-Day, Instructor Led, Web Based Delivery or Self Paced, Online Minimum: 10 Students Web Based Delivery: Max class size is 25 On Site Delivery: Max class size is 20 This course is also available as an 8 hour online class which must be completed in 30
CSI-SP-005 – Telecom 101 Read More »
Post Views: 12,264 From POTS to Pipes for the Front Office Stafffor Service Providers Course Description: This one-day course focuses on the knowledge and understanding needed by the Customer Service and Marketing staff of the Independent Telephone company as the network services migrate from Plain Old Telephone Service (POTS) to broadband and IP-based services
CSI-SP-003 – POTS to Pipes Front Office Read More »
Post Views: 11,786 The Fundamentals of Voice over IP, IPTV, and Multicasting for Service Providers Course Description: This one-day course is jammed with information and learning as always. Also seen under the “POTS to Pipes 2” Seminar series, this course focuses on the details of Voice over IP implementation, Multicast Routing, Video over IP implementation
CSI-SP-002 – POTS to Pipes 2 Read More »
Post Views: 1,861 The National Telecommunications and Information Administration (NTIA) has recently made a great web site available to all of us that maps and lists broadband service providers, by area. Simply go to this link: www.broadbandmap.gov The online broadband database apparently holds more than 25 million records detailing where service is available; technology used
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Post Views: 12,411 The Fundamentals of TCP/IP for Service Provider Managers / Engineers / Marketing Course Description: Attended by thousands of students around the country already, this one-day course is jammed with information and learning. This course focuses on the basics of the Internet, the OSI model, IP Addressing and subnetting, IP Routing, TCP
CSI-SP-001 – POTS to Pipes 1 Read More »
Post Views: 12,436 CellStream, Inc. – Telecom Consulting and Training! 1-Day Instructor Led Class Available in either Web Based delivery or On-Site Delivery Minimum 10 students – Maximum 40 students Course Description: This one-day course focuses on the knowledge and understanding needed by the Technical and Marketing staff of
CSI-SP-004 – IP Multicasting and IPTV Read More »
